Rob Lawson | What Technology do You Need to Serve Them Better?
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What Technology Do You Need to Serve Your Customers Better?

The ultimate goal for any business is to achieve a holistic view of their intended customer.

Everyone in your business should have:

  • A clear understanding of who your customer is

  • Where the data relating to the customer came from

  • How they can harness this data to target this customer

From sales, to tech support and customer service and all the way up to your senior management who make your own purchasing decisions.

Technology Should Optimize Business

In order to do this, you need to have the right technology at your disposal. There is an endless number of technologies available from a variety of vendors these days. What is right for you and your business might be very different from another business, even in the same industry. Utilizing technological advances will allow you to integrate many existing internal systems and procedures into fewer, whilst reducing costs, increasing output and maximizing efficiency.

We will advise you of the right technology for your business. By ensuring all of your systems are connected, your customers will experience smoother interactions, ease of access, be able to make payments without delay and interact with you on Social Media in order to build consumer confidence. When your business is represented as a single, cohesive group who all have the same information and message for the customer, then your company is seen as more professional and better able to supply the demands of the customer's business and needs.

Only Worked Solutions

WHAT CUSTOMERS SAYS

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Rob is a highly talented digital strategist who is delivering a tailored solution to meet our business objectives and to unlock the internal talent we have within our organisation. After only a few months of Rob's mentoring we are already seeing massive improvements in engagement and outcomes from our digital activities and I am excited about the future possibilities in this space. I would have no hesitation in recommending Rob to any organisation wanting to take the next big step in their digital and social media strategy.

Stuart Charity

Executive Director - Australian Automotive Aftermarket Association

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I recommend Rob as the 'go to guy' when it comes to marketing your name on Social Media. He walks his talk and he can give you the numbers to back it up. I thought I knew a few things but was surprised that Rob is so very switched on with online presence and marketing. Rob is very reliable, open and willing to help you understand as well as take on those online jobs that are so time consuming and difficult for the average business person. Rob gets results and that is what counts above and beyond anything else.

Terry Barridge DTM

Experienced Keynote Speaker - Coach

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Rob presented a fantastic seminar this morning to 60 clients of Austbrokers Countrywide, and the feedback was amazing. Rob was very impressive, the knowledge Rob was able to impart was powerful and the learning was fantastic. I highly recommend Rob as a person to consider when thinking about building and improving your business in the 'online' space.

Mark O'Reilly

Director Austbrokers Countrywide

A Truly Free Trial

Want real guidance on your digital marketing strategy? Fill out the form and we will call or email an audio file with feedback on how to reach your desired digital marketing results. This lays the foundation and determines how best to proceed if all parties agree. No hard sell here - it’s not our style.

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Feel free to reach out to us via phone, email or the form below

Rob Lawson Digital
Address

226 St Kilda Road,
St Kilda, Vic, 3182

Contact Us

Phone: 1300 133 250

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