Rob Lawson | Lead Nurturing | Develop relationships with Buyers
Nurture - Don't Sell
Lead Nurturing

80% of Marketing Leads are Never Closed

The reason being, we try and sell to the prospect too early along their buyer journey, we don't nurture them as a lead until they're ready.

We need to nurture these leads for much longer than in the past. We have to let them buy from us. We don't sell to them anymore. That's lead nurturing, guiding future customers through their own experience until they are ready to buy, and then being there when that happens.

How do we nurture leads? We need to understand the journey they are on.

Communication with prospects must follow the journey and align with it.

During Discovery, they will are information gathers looking at features and benefits, perhaps using comparison sites or looking at blog articles comparing your company to others. Having ties to other experts can prove beneficial to you by association.

When they transition to the Consideration Phase, a reminder on Linkedin, or a Facebook Ad might be a timely reminder of one of the key benefits. Lead nurturing via a Marketing Automation platform like Hubspot or Marketo works well. Also during this phase, Case Studies and Client testimonials are handy things to share to show that others considered and then purchased from you.

If you sell online or just capture leads online, the experience needs to be simple and intuitive. Don’t make it hard for your customers to do business with you. Offer live chat, click to call or lively online community for them to find answers to the questions they have.

Only Worked Solutions



Rob is a highly talented digital strategist who is delivering a tailored solution to meet our business objectives and to unlock the internal talent we have within our organisation. After only a few months of Rob's mentoring we are already seeing massive improvements in engagement and outcomes from our digital activities and I am excited about the future possibilities in this space. I would have no hesitation in recommending Rob to any organisation wanting to take the next big step in their digital and social media strategy.

Stuart Charity

Executive Director - Australian Automotive Aftermarket Association


I recommend Rob as the 'go to guy' when it comes to marketing your name on Social Media. He walks his talk and he can give you the numbers to back it up. I thought I knew a few things but was surprised that Rob is so very switched on with online presence and marketing. Rob is very reliable, open and willing to help you understand as well as take on those online jobs that are so time consuming and difficult for the average business person. Rob gets results and that is what counts above and beyond anything else.

Terry Barridge DTM

Experienced Keynote Speaker - Coach


Rob presented a fantastic seminar this morning to 60 clients of Austbrokers Countrywide, and the feedback was amazing. Rob was very impressive, the knowledge Rob was able to impart was powerful and the learning was fantastic. I highly recommend Rob as a person to consider when thinking about building and improving your business in the 'online' space.

Mark O'Reilly

Director Austbrokers Countrywide


Brava has been a client of Robs for many years. He has helped us transition smoothly to new web platforms, change of URL and reviewed in detail our marketing/SEO strategies. He offers well thought out recommendations after taking the time to understand our business and culture. Rob provides research and results to back up his recommendations and works with our team extremely well taking into account our budget and any concerns. He has been a leader in his field for many years and gets results for us consistently. I wouldn't hesitate to recommend Rob.

Maxine Windram

CEO Brava Lingerie

A Truly Free Trial

Want real guidance on your digital marketing strategy? Fill out the form and we will call or email an audio file with feedback on how to reach your desired digital marketing results. This lays the foundation and determines how best to proceed if all parties agree. No hard sell here - it’s not our style.

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Feel free to reach out to us via phone, email or the form below

Rob Lawson Digital

226 St Kilda Road,
St Kilda, Vic, 3182

Contact Us

Phone: 1300 133 250